tsa71 FAQ — Common Questions & Answers

tsa71 does not charge any deposit fee. Whether you send money via bKash, Nagad, or Rocket, the full amount will be added to your account. However, if the mobile wallet operator itself applies a transfer charge, that may apply under their own policy — check your wallet app directly for details.

After logging in to tsa71, go to the Cashier or Deposit option and select bKash. Send money from your bKash app to the payment number shown on screen using "Send Money". Enter the transaction ID or reference number on the site and submit. Your balance is usually updated within a few minutes. The minimum deposit amount is ৳100.

Yes, the process is almost the same. Select Nagad in the Cashier, send money from the Nagad app to the number shown, and enter the transaction details on the site. For Nagad as well, the minimum deposit amount is ৳100 and there are no extra fees. The higher the deposit amount, the greater the chance of receiving a larger welcome bonus.

Currently, tsa71 accepts deposits through three mobile wallets: bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit amount is ৳100 for each method. Use whichever wallet you prefer — the process is fast and simple.

After a successful payment, the balance is usually added to your account within a few minutes. If it does not arrive within five minutes, contact live chat with your transaction ID. Our support team is active 24/7 and resolves issues quickly.

To register, you need a valid phone number and personal details — your name, date of birth, and a password. Please note that you must be at least 21 years old to open an account at tsa71. One person may only hold one account; opening two accounts is not permitted.

Click the "Forgot Password" link on the login page. Enter your registered phone number or email and a verification code will be sent to you. Use that code to set a new password. If you have any trouble, get help directly via live chat — the team can communicate in Bengali.

Your password should be at least 8 characters long and is most secure when it contains uppercase letters, lowercase letters, numbers, and a special character (such as @, #, !). Your username is generally set when the account is created; contact support if you need to change it. Do not use easily guessable passwords such as your date of birth or "123456".

To change personal information, log in to your account and go to Profile Settings. Some details can be changed directly; changing your name or other important information may require identity verification. In that case, contact us via live chat or by email at [email protected].

Yes, this is very important. The name registered on your tsa71 account and the name of the person whose bKash, Nagad, or Rocket number you are withdrawing to must be the same. If the names do not match, the withdrawal may be delayed or cancelled. So use your real name when opening your account.

Successful withdrawal requests at tsa71 are processed within 15 minutes to 2 hours. In most cases it is faster than that. If more than 2 hours have passed, contact our live chat with the withdrawal reference number. The minimum withdrawal amount is ৳1,000.

Yes, absolutely. tsa71's payment system operates 24 hours a day, 7 days a week. You can withdraw at any time — at night or on Friday and Saturday. The standard processing time of 15 minutes to 2 hours applies on holidays as well.

Wagering requirements must be met before withdrawing bonus winnings. tsa71's welcome bonus wagering requirement is 20 times the bonus amount — on the bonus amount only, not the combined deposit and bonus. For example, if you receive a ৳1,500 bonus, you can withdraw the bonus winnings after completing a total of ৳30,000 in bets. Once the requirements are met, the withdrawal process follows the normal rules.

The minimum withdrawal amount from tsa71 is ৳1,000. This is the same across all methods — bKash, Nagad, and Rocket. There are no withdrawal fees; the full amount sent from your account will arrive in your wallet.

Joining the tsa71 VIP program gives you access to weekly cashback, faster withdrawals, priority access to special promotions, and dedicated support. The higher the tier you reach, the higher your cashback rate and the more exclusive offers you can enjoy.

The tsa71 VIP program has three tiers:

Bronze: weekly cashback up to 0.3%
Silver: weekly cashback up to 0.5%
Gold: weekly cashback up to 0.8%

The benefits at each tier differ, and the Gold tier offers the highest level of rewards.

Each week, cashback is calculated at the set rate based on your total bets and credited to your account at a fixed time. Cashback is added directly to your balance — you do not need to claim it separately. From Bronze to Gold, the higher the tier, the higher the cashback rate.

VIP tiers are determined based on regular play and activity. The more frequently and consistently you use the platform, the faster you can move up to the next tier. Contact tsa71 live chat support for accurate details on tier progression.

Identity verification (KYC) ensures the security of your account and prevents unauthorized use. It is an internationally recognized fair play practice that helps prevent fraud and money laundering. Your information is completely secure and protected by SSL encryption.

Generally, a National ID card (NID), passport, or birth registration certificate is accepted. You need to upload a clear photo or scan of the document. The name on the document must match the name on your account and your mobile wallet. Ask support to confirm which documents are accepted.

Yes, a name discrepancy can complicate the verification process. The name on your tsa71 account, your National ID card, and your mobile wallet must all be the same. If there is an error, contact support promptly and correct it with the right documents.

If verification is rejected, the reason is usually sent by email or account notification. The most common reasons are: blurry images, expired documents, or a name mismatch. Try again with clear, correct images. If you need help, email [email protected] or contact us via live chat.

Verification may be required before your first large withdrawal or if any unusual activity is detected on your account. It is best to complete verification as soon as possible after opening your account — this avoids any delays with withdrawals later. tsa71 keeps your information completely secure and confidential.